United Airlines is putting the kibosh on calling in with complaints.

Last week the airline confirmed that, come April, it will disconnect the phone line to a foreign call center contracted to field customer compliments and complaints. Customers with issues to discuss will still be able to call the airline’s general 800-number but, as anyone who’s tried navigating United’s (or any airline’s) automated phone tree knows, the focus there is on selling tickets and tweaking reservations.

via Don’t call with your travel complaints – Tips- msnbc.com.

I sure am glad I’m not flying United….

Tags: Travel,United Air
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